The Memo, the Memo, the Idea of a Repeatable Process?

Levels Editorial Director, Mike Haney, chatted with our Head of Product, Scott Klein. They explored Scott's role in our company, what it means to be a Head of Product, and how the functional area of Product works in a remote async environment.

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(07:15) – Product is a tough role

(11:03) – Focus on the customer experience

(17:45) – Do more experiments

(19:46) – Be thoughtful about changes

(22:42) – It’s not just a numbers game

(23:42) – Land your products

(25:06) – Focus on alignment

(36:52) – Good async enables good sync

(40:40) – When a door becomes a hallway

(46:08) – Making real-time decisions

Transcripts & Show Notes