Mia Freedman: Work/Life Balance, Side Hustles and Changing the Culture
What You Will Learn
Emphasizing the Customer's Role and Recommending Impactful Books
This chapter delves into the significance of putting the customer at the center of a business's narrative and understanding their unique perspective. The speaker recommends impactful books that shed light on life-changing stories and emphasize the importance of empathy in connecting with customers.
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