
Mia Freedman: Work/Life Balance, Side Hustles and Changing the Culture
What You Will Learn
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Emphasizing the Customer's Role and Recommending Impactful Books
This chapter delves into the significance of putting the customer at the center of a business's narrative and understanding their unique perspective. The speaker recommends impactful books that shed light on life-changing stories and emphasize the importance of empathy in connecting with customers.
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