Shane Balcom joined Rossmann Architecture in July 2020 and hasn’t looked back. Since Balcom’s arrival, the Ottawa-based firm has seen its revenue triple and the size of its team double, thanks in part to the leadership principles the managing director has brought to the table. In a conversation with Monograph’s Best Practice co-hosts Chris Morgan and George Valdes, Balcom discussed the role company culture plays in the health of a company’s bottom line, how routine has created a needed sense of stability, and the best practices he’s instituted to make Rossmann a thriving firm.
Interview Takeaways
- Streamline decision-making to help increase revenue
- Culture is an essential part of company growth
- Vertical leadership structure is still important
- Use weekly one-on-ones to create stickiness
- How retaking control in project management shapes strategy
- Institute a ‘forecast rhythm’ to help with planning
- The value of staying consistent
- Transparency and respect go hand in hand
- Understand the role work plays in people’s lives
- The power of delegation
- Pay incentives can help bolster company culture
- Source ideas from everyone
Show Links
