The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

AI educator Kavita Ganesan on uncovering AI opportunities in your business

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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How to Frame Your AI Thinking

I think the first step is to understand what really this beast is, because now people think AI is generative AI. Generative AI is one piece of that AI puzzle. There's a lot more to AI. So just addressing that elephant in the room will help set context on off or stop ideas on where you can apply AI in your business. I would say education is the first step.

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