2min chapter

No Way Out cover image

Embracing Uncertainty: The Cognitive Dimension with Gary Klein, PhD | Ep 17

No Way Out

CHAPTER

The Importance of Work in Complex Environments

A lot of your research from what I read is connected to high-risk environments. The naval aviation picked up on this after the program went away. And we included a lot of lessons into what is now known as crew resource management. Our work has helped us learn how to make decisions in complex environments.

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