Is Your Response Helpful?

Seth Godin: I'm embarrassed at my response to a comment about the Nazis. He says he didn't deescalate or find an understanding right off the bat. godin: Maybe there's a lesson in how it might not be too late if you make a mistake, go back and apologize.godin: It seems like every time I talk about these nuanced conversations that we need to be having on complex ideas, somebody invokes the Nazis.