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Gen AI and beyond: Where else to focus now

The McKinsey Podcast

CHAPTER

Maximizing Benefits of AI Technology in the Workplace

The chapter highlights the need for organizations to reshape workflows, learning, and upskilling to fully realize the productivity gains from Gen AI in the workplace. It emphasizes the importance of training employees on critical thinking, emotional intelligence, and cognitive skills in a hybrid intelligence setting, and discusses the constant need for learning and adaptation in the rapidly changing technological landscape.

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