Closing Time Etiquette

This chapter explores the often overlooked etiquette surrounding closing times at various establishments, focusing on humorous anecdotes from retail and gym environments. It discusses the frustrations faced by staff when customers, like the infamous 'Mr. Butt,' disregard closing protocols and highlights the importance of mutual respect between patrons and service workers. The speakers advocate for a balance between customer rights and the respect for employees' time, drawing on real-life incidents to frame their conversation.