Inshittification and Declining Service Quality

The internet was originally seen as a tool of progress and innovation, but the reality has turned out to be economically, politically, and morally fraught. The question isn’t whether technology is good or bad. It’s who it serves, who it harms, and who profits. Our dependence hasn’t just created better gadgets, it’s created a new economic ruling class. Companies that don’t just dominate the market; they are the market. Platforms that don’t just reflect culture; they steer it. This week, Stacey is joined by former Special Assistant to the President for Technology and Competition Policy, law professor, and author of The Age of Extraction, Tim Wu to break down how these dominant platforms manipulate attention, extract wealth, and deepen inequality. 

For a closed-captioned version of this episode, click here. For a transcript of this episode, please email transcripts@crooked.com and include the name of the podcast.

Learn & Do More 

• Be Curious: If you enjoyed Stacey’s conversation with Tim Wu check out his book, “The Age of Extraction”
• Solve Problems: Right now, Congress is again considering legislation that would prevent states from passing their own AI regulations, and Trump has floated an executive order that would override state laws. In contrast, Senator Richard Blumenthal has proposed a minimum set of federal regulations while also allowing states to add their own. Call your member of Congress and ask them to oppose any legislation that would block AI regulation. In addition, urge your state legislature and local leaders like your school board to pass legislation for policies that protect data and privacy. Urge them to do it now, before Congress takes action. Organizations like the Electronic Frontier Foundation, the ACLU, and the Center for Humane Technology can be resources for understanding good local tech policy. You also have power as a consumer. Look to alternative platforms for search like Duck Duck Go, and NPR has an excellent resource for ethical shopping options.
• Do Good: Take a tech mini-break. Go do something that exists off-screen. See a friend in person, take a workout class, sit in a park, go for a walk. If you’re game, try and set some real limits for yourself.

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