Tax Notes Talk cover image

Reimagining the IRS: Former Official Talks Agency Transformation

Tax Notes Talk

00:00

Objective: Provide Excellent Customer Service

Peyton asks why customer service matters; April links service improvements to trust in government and outlines root-cause fixes.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app