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Google's James Phillips and Former Tableau CEO Mark Nelson on PLG and Scaling in the Face of Stiff Competition

Founded & Funded

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Parting Advice for Building Companies and Solving Customer Problems

This chapter provides parting advice for those building and founding companies, highlighting the importance of solving customer problems and making them happy. They introduce the concept of 'lusurp' - logos usage satisfaction revenue profitability - and explain how focusing on the user, driving usage, and continuous improvement can lead to building a successful company and product.

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