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E129: Confessions of a Consumer Banker

OPERATORS

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Banking on Technology and Relationships

This chapter explores the changing landscape of banking, focusing on the challenges posed by AI and the importance of adapting to new financial realities. It discusses the balance between technological advancements and the value of personal relationships, especially in investment banking. Additionally, it examines the dynamics between private and public companies, highlighting the growing trend of successful businesses choosing to remain private amidst economic uncertainties.

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