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S2E7: Will AI Agents Kill Customer Service Jobs? | Alexander Matthey (Parloa)

Get Paid with Manny Medina

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Crafting a Competitive Edge

This chapter explores the complexities of differentiating services in a saturated market, using the metaphor of crafting a Ferrari to illustrate the need for execution and superior product quality. It further discusses strategic approaches for entering the U.S. market, drawing lessons from successful case studies and emphasizing the importance of innovative thinking and local adaptation.

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