19min chapter

The Learning Leader Show With Ryan Hawk cover image

545: Will Guidara - The Remarkable Power of Giving People More Than They Expect (Unreasonable Hospitality)

The Learning Leader Show With Ryan Hawk

CHAPTER

The Importance of Attention to Detail in Creating an Excellent Restaurant Experience

This chapter discusses the significance of paying attention to small details, such as lighting and music, in creating a great restaurant atmosphere. It emphasizes the need for constant adjustments to cater to different crowd sizes and changing daylight. The chapter also highlights the role of leaders in coaching and training their teams to focus on these important elements.

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