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Atul Gawande is a top-notch surgeon, a champion for healthcare reform in the U.S., and an outstanding author. One of his books, The Checklist Manifesto, discusses the power of using a checklist to create better outcomes in hospitals–specifically to stop unnecessary deaths during surgery. It was fascinating to learn about the resistance, from surgeons in particular, to this seemingly minor change. I, for one, love wrestling with how to make people in systems change, but it appears that trying to make changes in healthcare is one of the stickiest challenges of them all.

Richard Winters M.D. is a practicing emergency physician at the Mayo Clinic, but also the director of leadership development for the Mayo Clinic Care Network, a healthcare executive coach, and–like Atul Gawande–an author. His new book is You’re the Leader. Now What? Get‌ ‌book‌ ‌links‌ ‌and‌ ‌resources‌ ‌at‌ https://www.mbs.works/2-pages-podcast/

Richard reads two pages from ‘The Heart Aroused’ by David Whyte. [reading begins at 17:05]

Hear us discuss:

“Leaders are not individuals who create followers, but rather those who create other leaders.” [8:24] | Identifying and integrating the fears that may be limiting us: “When you shine a light on these monsters, you begin to see that they are sometimes not so real.” [21:09] | Finding the balance between changing yourself and trying to change the system. [29:39] | What organizational culture truly means. [32:07] | “The process of writing is a process of reflection.” [34:25]

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