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16: Going Viral and Customer Driven Products

The Art of Product

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How to Disrupt Engineer Prime Time

This is one way to make sure your engineers are talking to customers weekly. It might be a good kind of like onboarding type thing, but yeah, it's like your engineers are probably not going to be great at this job. So why drop them into it on a regular basis? Yeah. I found for myself, I tend to think through problems from an engineering perspective. And my natural inclination is when I hear, when I hear one little usability issue, I want to get on it and fix it.

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