Own Your Business cover image

Luxury Photography Panel

Own Your Business

00:00

Creating Lasting Impressions through Small Gestures

The chapter discusses the importance of small gestures in providing a great customer experience. They mention how offering a glass of water can create a lasting impression and make friends for life. The speakers give an example from a keynote speaker at a restaurant who would overhear conversations and create special experiences for customers based on their needs and desires. They emphasize the significance of these small details in separating the great from the best.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app