
#233 Richard Nugent - Leadership: Aligning Strategy and Culture
The Sport Psych Show
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How to Build a Guest Experience Culture
The book is written for a business audience so those people who are listening to this who are dual up and they you know coaches. It's great if you're in charge of an academy or a football club it's great but there really is something in there for everybody who's got an interest in achieving goals building strategies making a difference for customers guests and users support as I think there'll be something in forever which will resonate with them.
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