The Promise and Peril of ChatGPT in Banking Part 2
Banking Transformed with Jim Marous
How AI Can Enhance Efficiency and Effectiveness
Jim Boulden: How can AI be utilized to enhance operational efficiency and just streamline processes? "I can't think of a process that won't be touched by an internal AI in a way that will empower everybody within the organization," he says. A bank I'm working with, they said employee satisfaction went from 50% to 90%. It's hard to get a productivity cloud but their overall metric is to the 80 percentile where it was at the 10 percent mark.
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