Stripe’s James Dyett on a customer-first approach to sales
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Future of Business Is Intercom, the Engagement OS
Intercom has launched one of the first aps on stripe's new ap market place. The intercom ap integrated into stripe allows customers to investigate issues and answer payment queries, approve refunds and much, much more. For example, a support agent using stripe could see that a customer is requesting a refund through intercom, they could the refund through stripe and even use intercoms ap to reply to the customer directly. So we're thrilled about the one plus one equals three potential of the inter common strike partnership.
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