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Cisco's John Chambers: The essential playbooks — and when to use them
Masters of Scale
The Playbook Is a Playbook, Not a Strategy.
The playbook has to be versatile enough to allow the players to play, Harm says. If John Chambers didn't have every member of his team involved and aligned, Cisco wouldn't have been able to process those acquisitions with such impressive speed. It's easy to draw it up, but can you execute it? You cannot ask a player to do something that he's incapable of doing because then you put him in a position to fail.
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