Confronting Bias and Prejudice in the Workplace

Debating the impact of giving feedback on biased behavior privately vs. publicly, this chapter stresses the importance of disrupting bias patterns. Addressing bias openly in the team setting is deemed more effective in shaping positive behavioral changes.

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There’s no such thing as a bias-free workplace.

According to Kim Scott, leaders must proactively look for and root out bias, prejudice, and bullying in the workplace. Rather than waiting for these behaviors to escalate into harmful situations, she advocates for a shared commitment in your organization to dismantle bias, prejudice, and bullying head-on as it arises.

Kim Scott is a co-founder and the renowned bestselling author of the books ‘Radical Candor’ and ‘Radical Respect.’ She has been a CEO coach at renowned tech companies like Dropbox, Qualtrics, and Twitter. Before her coaching career, Kim was a faculty member at Apple University and led the AdSense, YouTube, and DoubleClick teams at Google.

In the first episode of season two, Kim Scott discusses the importance of creating conditions for your employees to do their best work. Reflecting on her own experience, Kim candidly shares the invaluable lessons gained from early leadership missteps, including failing to be an upstander for marginalized women and overlooking her own biases and prejudices. Sharing insights from her newly revamped book ‘Radical Respect,’ Kim offers practical strategies for leaders to recognize and address bias, prejudice, and bullying in the workplace. She emphasizes the need for establishing a shared vocabulary, norm, and commitment across your organization to publicly address bias, whether in remote or in-person work settings. Finally, Kim explains the business case for addressing bias and bullying, as diverse workforces perform better and retaining diverse talent is crucial for success.

Tune in to discover Kim’s tactical and effective strategies for fostering a culture of radical respect in your organization! And don’t forget to pre-order Kim’s latest book Radical Respect, coming out on May 7, 2024.

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TIME-STAMPED SHOW NOTES:

[04:36] Restructuring ‘Just Work’ into ‘Radical Respect’

[10:16] Distinguishing between bias, prejudice, and bullying

[18:13] Disrupting bullying without overstepping

[23:14] Preventing bias and prejudice in the workplace

[26:55] Creating a shared commitment to disrupting bias

[33:35] Communicating standards in ways people can hear them

[39:49] The business case for addressing bias and bullying

[44:37] Kim’s underrated leadership advice