Working It cover image

How to master the art of schmoozing

Working It

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How to Shape Conversations

Stephen Fry says he models himself after a CEO who did not talk once about themselves. His approach is always just to ask people a lot of questions about themselves. But very effusive at how interesting I don't know very much about X tends to be my go-to. Research suggests if you want to keep conversation going, your percentage of supporting responses should be higher than your percentage of shifting responses.

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