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6min chapter
AI Use Case Series: AI in Customer Service [AI Today Podcast]
AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion
AI-Driven Customer Service Revolution
This chapter explores the transformative impact of AI technologies on customer service, highlighting the shift towards personalized interactions that utilize customer data. It discusses the advantages of AI chatbots over traditional methods, emphasizing improved efficiency, self-service options, and the potential for enhanced customer experiences.
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