"I don't think they realize what an absolute Sea change there has been in our culture because I'm old enough. There was actually a show It was on one day a week and it was a show called fight back with David Horowitz And the whole point of the show was that he would take one or two Right situations where some company was screwing somebody over dude." "It's back to the days where the customer matters the product matters the experience matters the solution matters people matter Okay, we're back to that situation because now They have the tools We all have the tools to tell the truth about products goods or services at any time".