Customer Success | Scaling Your Startup S2E9 with Statusphere’s Kristen Wiley & Techmate’s Nicole Beals | E1229
This Week in Startups
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Measuring and Enhancing Customer Success
This chapter explores the significance of tracking customer success through key metrics like contract renewals and Net Promoter Scores. It underscores the need for effective communication between sales and customer success teams to enhance customer relationships and growth.
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