The Future of Knowledge AI

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As you get more and more into AI, as you understand more about the cases and the individual attorneys, you're going to be able to more specifically push the right knowledge at the right time to the right people. For just sort of starting in the KAM space, there are things that really any organization can do,. But it's one of the nice things that we're seeing now is technology is advancing.

Enterprise Knowledge CEO Zach Wahl speaks with Evan Shenkman, Chief Knowledge and Innovation Officer at law firm, Fisher Phillips. Fisher Phillips implements KM activities that involve improving processes behind the scenes, collaborating with clients, trying innovative solutions, and incorporating data analytics; as CKIO, Evan focuses on making attorneys more efficient through enhanced collaboration and innovation with their clients. Evan has over 10 years of experience in Knowledge Management, and has been at Fisher Philips for 3 of them.

In this conversation, Evan discusses Knowledge Management and the outcomes it strives for, including smarter, faster, better, more consistent, and higher quality results.

Editor's Note: After recording this podcast, it was announced that Evan and his firm had been working with legal AI company Casetext to help develop the first Reliable AI Legal Assistant, “CoCounsel,” and Fisher Phillips was the first major law firm to deploy that GPT-4-powered technology. The KM and Legal Innovation needle keeps charging forward at Fisher Phillips.

Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.

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