Shifting Dynamics in Knowledge Management

This chapter explores the transformation of management practices in knowledge-intensive firms, highlighting the shift towards an autonomous workforce and the challenges this poses to traditional middle management roles. It features case studies from companies like STMicro and IBM, demonstrating how global teams can enhance efficiency while questioning the necessity of centralized control. The discussion further addresses the importance of communication and adaptability in evolving workplace dynamics, including the rise of remote work and new management approaches.