2min chapter

The Gradient: Perspectives on AI cover image

Shiv Rao: Enabling Better Patient Care with AI

The Gradient: Perspectives on AI

CHAPTER

The Importance of UX Research in Healthcare

In healthcare, I imagine where people already have these very well-set workflows. What you really want to do is to make the innovation almost invisible. It's like nothing seems different to me in what I'm doing. This just happens to work a lot better. When you're creating that value that requires an interface, then I think you need to justify the value proposition of why they needed to adjust their workflow.

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