Building Trust, Maintaining and Restoring Trust

Loren: The skill of listening was probably based on the privilege that somebody had. Ariana: If i'm going to earn your trust, you have to believe in my authenticity, my logic and my empathy. We find that in the presence of trust, things go much faster and the quality goes much higher. Lorn: I think there was also a vulnerability and humility that was really required of leaders over the past year.