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13min chapter
#116 Grit Recap: 9 Intersections of Personal and Professional
Grit
Balancing Empathy and Accountability in Leadership
The chapter emphasizes the importance of acknowledging personal milestones in team members' lives and sending gifts to show care and recognition. It discusses balancing empathy and accountability as a leader, preparing for tough conversations by considering the recipient's perspective. The chapter also delves into the speaker's personal experience with anxiety, breaking the stigma around mental health issues and sharing strategies for managing anxiety.
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