Experiencing Data w/ Brian T. O’Neill  (UX for AI Data Products, SAAS Analytics, Data Product Management) cover image

104 - Surfacing the Unarticulated Needs of Users and Stakeholders through Effective Listening

Experiencing Data w/ Brian T. O’Neill (UX for AI Data Products, SAAS Analytics, Data Product Management)

CHAPTER

What's in Chapter Four?

"I'm talking about what listening is not and what's wrong with the idea of building just one solution for everybody," he says. "If you don't have a skeleton that you can layer your data together, it's close to Halloween right now."

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