Abro: "I look at people, customers who are upset with me as an opportunity to improve" He says he has found that if you can do the right thing, they're going to do the right things on you. Most of the people who complain will also sing your praises when you correct the problem. Abro is a self-confessed customer service expert and entrepreneur.
In today’s Internet era, you can produce the results in 2 years what used to take 20 years. On today’s Q&AF episode, Andy answers your questions about how to handle disgruntled customers to turn the situation around, when to start sharing your teachings in a credible way and why you should never think you are too late in the game.