How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Customer Research and Customer Interviews Are Superimportant
Customer research and customer interviews are a raw material that you can use across your business. It's amazing how it not only helps people aline on strategy, but really brings teams together. "Your time is too valuable to spend at building something that people don't want or they're not going to buy"
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