Risky Business #781 -- How Bybit oopsied $1.4bn
Risky Business
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Challenges in Meta's Account Management and the Rise of Fraudulent Services
This chapter examines the issues within Meta's account management and support system, focusing on the pitfalls of automation and lack of human oversight. It also sheds light on a service provider exploiting these flaws for profit, underscoring the urgent need for Meta to improve customer support.
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