The Power of Generative Models in Gmail

In 2017, we launched Smart Reply. Short responses you could select with just one click. Next came Smart Compose, which offered writing suggestions as you type. They've been used in workspace over 180 billion times in the past year alone. And now with a much more powerful generative model,. We are taking the next step in Gmail with Help Me Right. Let's say you got this email that your flight was canceled. The airline has sent a voucher, but what you really want is a full refund. You could reply and use Help Me Right to get it for you.