In the emergency, time is precious. Attention is a precious resource. Being able to give pause and say, what's most needed right now? Right? It is worth the 10 second pause because Cody is running late to his gate,. That lady's trying to get on another phone call. Even if we're right, it might not be the thing that's needed right now. And in an emergency, what we really want is control and the way we get control is doing the things we're most comfortable doing.