Chat GPT is what I would describe as like open loop, meaning that it is in purely generative mode. We try very hard to make sure that these models are not in this open loop mode where they are making up things. This combination of a search engine and a generative model, we think provides a good balance for making AI useful.
Neeva CEO Sridhar Ramaswamy joins Molly to talk all things search and AI chatbots, including Neeva’s technology and the difficulty of building a search engine (1:41), Neeva’s consumer focus and business model (20:00), and the search-to-answer revolution (41:31).
(0:00) Molly kicks off the show
(1:41) Neeva’s Purpose
(5:06) The technological underpinning of Neeva
(8:00) The hurdles building Neeva
(10:26) Microsoft for Startups Founders Hub - Apply in 5 minutes for six figures in discounts at http://aka.ms/thisweekinstartups
(11:53) The problems search aims to solve
(18:31) LinkedIn Marketing - Get a $100 LinkedIn ad credit at https://linkedin.com/thisweekinstartups
(20:00) Why choose Neeva
(24:01) Neeva’s business model
(29:18) Moving from search to answers + citing sources
(35:53) The ad supported publishing ecosystem
(37:58) Pilot - Get 20% off the first 6 months at https://pilot.com/twist
(39:13) Leaving Google
(41:31) The search to answers revolution
(44:34) Compensating publishers and dealing with content moderation
(48:51) Open loop vs. Closed loop
(54:29) Neeva copycats
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