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11min chapter
156. How to Design Effortless Customer Experience and Remove Roadblocks | Greg McKeown (Replay)
Doing Customer Experience Right with Stacy Sherman
Navigating Professional Identity and Personal Growth
This chapter focuses on understanding professional identity and achieving fulfillment while avoiding burnout. The speaker shares personal experiences, including a late decision to pursue a doctoral program, which fosters joy and a new perspective on life. The conversation also delves into strategies for enhancing customer experience by prioritizing meaningful relationships and removing obstacles to personal and professional success.
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