Intro

Today we are getting into the world of coffee with Gregory Zamfotis, the founder of Gregorys Coffee. We breakdown the New York City born coffee chain that now spans across twelve US states. 

This is a true look into what it takes to open up a coffee shop and the economics behind it. We get into what it's like to innovate in an industry where innovation can last a week before a competitor releases the same thing on their menu. And Greg also shares all of the challenges around going from one store to a second store to scaling into what Gregorys is today. Please enjoy this Breakdown of Gregorys coffee.

For the full show notes, transcript, and links to the best content to learn more, check out the episode page here.

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Show Notes

(00:00:00) Welcome to Business Breakdowns

(00:04:33) Growing Up in the Food and Beverage Industry

(00:06:57) Deciding to Pursue Gregorys Coffee

(00:10:04) Opening the First Gregorys Coffee Location

(00:16:42) Innovating and Expanding the Business

(00:28:57) Challenges and Lessons in Scaling Up

(00:50:52) Comparing Quality: Mass Chains vs. Our Espresso

(00:53:27) Our Mission and Core Values

(00:58:10) Consistency Across Locations

(01:00:46) Partnership with Simon Property Group

(01:07:36) The Role of Technology and Loyalty Programs

(01:12:16) Balancing Order Ahead and In-Store Experience

(01:15:47) The Cost and Challenges of Opening a Coffee Shop

(01:22:13) Handling Competition and Maintaining Quality

(01:24:29) The Coffee Community and Industry Trends

(01:27:16) Vision for Future Expansion

(01:29:12) Building a Strong Team and Infrastructure

(01:34:04) Lessons Learned and Entrepreneurial Advice