John Sutter: There's not much AI can do if it doesn't have the feeder content and the feeder data. And what you just described were a couple of the ways that an organization can proactively get that great knowledge in order to be able to do cool things with it. He says once they see the value of the database, they're much more likely to contribute to it. But for a lot of these data points, there's no way to find the information unless you actually ask the attorney herself or himself.
Enterprise Knowledge CEO Zach Wahl speaks with Evan Shenkman, Chief Knowledge and Innovation Officer at law firm, Fisher Phillips. Fisher Phillips implements KM activities that involve improving processes behind the scenes, collaborating with clients, trying innovative solutions, and incorporating data analytics; as CKIO, Evan focuses on making attorneys more efficient through enhanced collaboration and innovation with their clients. Evan has over 10 years of experience in Knowledge Management, and has been at Fisher Philips for 3 of them.
In this conversation, Evan discusses Knowledge Management and the outcomes it strives for, including smarter, faster, better, more consistent, and higher quality results.
Editor's Note: After recording this podcast, it was announced that Evan and his firm had been working with legal AI company Casetext to help develop the first Reliable AI Legal Assistant, “CoCounsel,” and Fisher Phillips was the first major law firm to deploy that GPT-4-powered technology. The KM and Legal Innovation needle keeps charging forward at Fisher Phillips.
Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.
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