This chapter follows the CEO's learning journey on empowering teams as the company scaled, focusing on giving space to team members, setting the right bar for the management team, and staying close to customers while empowering employees. It also explores the company's disciplined approach to achieving financial growth, emphasizing cash conservation, efficiency, and understanding essential aspects of the sales process. The chapter delves into pricing strategies, understanding competition, and distinguishing between good and bad disruptions in the business landscape.

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