Intercom on Product: Building Software in an AI-first World cover image

Off Script: Reinventing customer service with AI

Intercom on Product: Building Software in an AI-first World

CHAPTER

Exploring AI's Impact on Customer Service

Explore the role of AI in customer service with the VP of AI at Intercom, discussing the impact, history, and unique systems of AI in reshaping the future of work and customer support.

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