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The Hard Job of Estate Management in London
Wandsworth Council is responsible for the existing social housing stock. The biggest challenge in London is repairs, which have been backlogs for two years. Estate managers were covering patch sizes of 1000 units and hadn't seen any investment in their team for 25 years. Contractors will come round and they'll say that they've knocked on your door and you weren't in. It's just incredible what he's done. If he calls out Wandsworth, we never take it personally. He's holding us to account.