#39: How to Turn Your Customers into Raving Fans
Marketing Made Simple
00:00
How Do You Approach Customer Experience With Authority?
H, how do you approach customer experience and customers service with authority as well? I think it's sort of two things. One is speed of response. We often say it'ss simple, but not easy. So weare very simply responding to people as quickly as possible. And so if we can see what is actually needed, sometimes it's incredibly simple. It just saves you time in answering the question and gives people the right answer. That's probably our biggest piece.
Transcript
Play full episode
