"I think the self-management on the emotional level might be the single most important of them all," he says. "To manage how you eat an exercise, I think is much easier than to manage your thoughts and your emotions in terms of how you interact with the world" He's constantly going, okay, what's the question behind the question? What is it that you're trying to angle? And good negotiation is when you can find currency that they value more than you do."

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