Using Eccentric Versus Feature Centr?

In less than four of your book, you say a use eccentric approach to requirements will meet customers needs better than a feature centric approach. Could you explain that better than me and take us through that? Yes, there's two separate but related concepts here. Now, the first is use or engagement e. And i think we all talk about users, but sometimes i don't think we do a good enough job of understanding who our users really are. So i think it's important to do some stakeholder analysis and then identify your user classes.