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Ep 25: Intercom Co-Founder Des Traynor on Building Winning AI Strategy and Where We Are in the AI Adoption Curve

Unsupervised Learning

CHAPTER

Exploring the Timing of Cost Optimization and Wide-scale Adoption of AI in Customer Support

Exploring the current phase of AI models and discussing when to focus on cost optimization. Also, the importance of controlled rollout of functionalities and the potential of AI in customer support.

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