2min chapter

Worklife with Adam Grant cover image

Whole Foods founder John Mackey doesn’t follow business plans

Worklife with Adam Grant

CHAPTER

Shaping Consumer Preferences Through Understanding Problems

This chapter explores strategies for influencing consumer preferences by focusing on transformative possibilities rather than merely responding to existing demands. With references to innovators like Steve Jobs and Henry Ford, it emphasizes the value of customer feedback as a catalyst for breakthrough ideas.

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