4min chapter

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359: Systems Thinking For CX: Collaboration And Productivity

The CX Cast

CHAPTER

Exploring the Influence of Culture on Systems Thinking in Organizations

Exploring how diverse cultures, both organizational and national, affect the integration of systems thinking in businesses. Emphasizing the role of culture in coordination, measurements, and the inclusion of intangible factors, and underlining the significance of leaders and teams embracing systems thinking for improved customer experiences.

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