The CX Cast cover image

359: Systems Thinking For CX: Collaboration And Productivity

The CX Cast

00:00

Exploring the Influence of Culture on Systems Thinking in Organizations

Exploring how diverse cultures, both organizational and national, affect the integration of systems thinking in businesses. Emphasizing the role of culture in coordination, measurements, and the inclusion of intangible factors, and underlining the significance of leaders and teams embracing systems thinking for improved customer experiences.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app